Wave Business April 6, 2021

Customer/End-User Training

Wave Business offers live training support in two primary delivery methods.

We offer Virtual Classroom (web-based) and In-Person (on premise) training for small groups. To schedule these, please email your Wave CPM and include the following information.

  • Training type (product, invoicing, provisioning)
  • Date and Time preference
  • Location preference
  • Contact name
  • Department
  • Additional info

For WAVE’s Category¬† 25 ” SUSTAINED BANDWIDTH INTERNET SERVICE”, bursting calculations apply for the bandwidth provided which exceeds the minimum bandwidth commitment.

The “Burstable – 95% Rule” document (below) provides an overview of how internet bursting is calculated.

Bursting 95 Rule